Welcome to FairTutor
What information does Expat Software collect regarding FairTutor?If you have a FairTutor account, then we do store (or to be more precise, our merchant provider stores) your credit card and other billing information so that you can make subsequent payments more easily. The information required by this purchase ("Billing Information") includes a name, billing address, credit card number, and expiration date. An e-mail address is also required in order to send a purchase confirmation as well as to contact the user in case of a problem. Every computer that is connected to the Internet has an Internet Protocol Address, referred to as an IP address. This address does not reveal anything personal about the user. We log IP addresses for security-related prevention, response, and audit activities. Finally, in order to tailor future releases to users' needs, other information is collected through users' web browsers. This information includes connection speed, operating system, web browser, and browser version.
What is done with the information?We use the Billing Information to simplify the payment experience when you schedule lessons. We also use the email address you give us in the Billing Information to email you for customer support and for notifications related to your account. If we cannot reach you via email for those notifications we may use the telephone number and physical address you provide to contact you. We may also contact you using your Billing Information to inform you of new ways to use FairTutor; if you wish for us to not do that, please reply and let us know. We log IP addresses and other browser and browsing information to improve performance and future releases of FairTutor.
How is my information protected?The FairTutor website, servers, and Service use industry standard protocols to protect all information obtained including SSL encryption (secure socket layers), and hardware firewalls.
What if I have a question or problem related to my privacy?Please contact us at http://www.fairtutor.com/about/contact-us or call us at (425) 533-9728.
What if I don't want notifications?Please contact us and ask to be put on our stop list.
June 21, 2010 by Jason Kester